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FAQ
Leave the city behind to explore the great outdoors at Aidan’s Island and immerse yourself in all the natural beauty of Mayo
FAQ
What is required to reserve Aidan's Island?
Full payment will be requested at time of booking.
What if I need to cancel my reservation?
A full refund will be offered within 24 hours of booking and up to two weeks before arrival date. Please contact us via email.
What type of payments do you accept?
We accept Paypal and Stripe where you can pay with all major credit and debit cards.
How do I pay for my reservation?
Payments are made online through a safe & secure payment gateway using PayPal or Stripe.
Is it safe to pay online?
We take security very seriously and for your peace of mind this website is SSL cert locked. If you look at the top left hand corner at the top of this page you’ll see a padlock, this means this site is secure. (For future reference on any website when making a payment or purchase insist that the connection is secure by checking the padlock symbol). We accept all major credit & debit cards using the world renowned PayPal and Stripe platforms.
What time is check-in at Aidan’s Island?
Check-in at Aidan’s Island is from 4pm.
What time is check-out at Aidan’s Island?
Check-out at Aidan’s Island is before 11am on the morning of departure.
Do you have WIFI?
Yes, we have excellent free WIFI services.
Do you have Netflix?
Yes, there is Netflix.
Is there parking at Aidan’s Island?
Yes, there is ample parking for all guests at Aidan’s Island.
Is Aidan’s Island wheelchair accessible?
Yes, there is a ramp up to the double front doors and the Villa is all on one level.
Are there any steps/stairs at Aidan’s Island?
The villa is an all-on-one-level property so there are no steps or stairs inside the house. There is a ramp
up to the front doors. However, there are two steps down through the patio doors to the outside areas.
Do you have a cot / highchair for my toddler?
Yes, we have a cot (+ bedding) and a highchair for your toddler, and there are also toys and games.
There are eight people in our family who wish to stay at Aidan’s Island. Is that a possibility?
Aidan’s Island accommodates seven guests comfortably, however there is a fold-down bed settee in the
master bedroom if needed.
How far is the nearest supermarket?
The nearest supermarkets are 10 minutes away both in Westport and Castlebar.
Can I get food delivered?
‘Just Eat’ deliver from three different takeaways: Nicos; Castle kabab house; Munch and Go.
How far are the nearest Restaurants?
There are numerous restaurants to suit all tastes in Westport and Castlebar, most now accommodate
outside eating and take-away meals. They are a 10-minute drive away.
Is smoking permissible at Aidan’s Island?
The Villa at Aidan’s Island is a smoke free zone and we would hope to maintain the fresh, clean air in the
property that it’s natural surrounds contribute to. If you simply need to smoke, please do so outside of
the property only: there is outdoor furniture and an ashtray for your use. There is a lovely view of the
lake during the day and the stars in the late evening.
Can I bring my Dog?
Yes, At Aidan’s Island we understand very well that your dog is part of the family.
Do I have to pay extra for my dog?
There are no extra costs/fees associated with bringing your dogs.
Can someone mind my dog while our group does an activity in Westport?
We have a large open dog pen (with large dog house) just down from the property which you can use if
you do not wish to leave your dog in the house. We live just down from the house, where the pen is, so
hopefully we will be about to keep an eye one them.
Do you live on site?
Yes, we do live on site. Our area is fenced off, approximately 20 meters down from Aidan’s Island, and we share the same driveway.
What if something goes wrong?
We have left our phone number and are available to both help and guide if there are any problems or
you need assistance.